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Frequently Asked Questions (FAQ)

What is Poshace.com?
Poshace.com is a global e-commerce platform specializing in cutting-edge tech and gadgets sourced from wholesalers and retailers, offering a seamless shopping experience worldwide.

How can I create an account?
Click on "Sign In" and choose "Create an Account." Follow the prompts to complete your registration.

What payment methods are accepted?
We accept credit card, debit card, net banking, and UPI payments. Cash on delivery is available for select products.

How can I track my order?
Log into your account and visit the "My Orders" section to track your order status.

What is the return policy?
Returns are accepted within 7 days for prepaid orders and 3 days for COD orders.

Are there international shipping charges?
No, we offer free shipping on all products listed on our store.

What if I receive a damaged product?
You can request a full refund or replacement by contacting us within the respective return window.

What is the delivery time?
Prepaid orders are delivered in 7-10 working days, while COD orders take 10-14 working days.

Do you offer bulk purchase discounts?
Yes, we offer discounts for bulk purchases. Contact our sales team for more information.

How is GST handled for business customers?
GST is automatically calculated and transferred during checkout. A detailed invoice is provided for all purchases.

How do you manage customs clearance?
We handle all customs clearance procedures to ensure smooth delivery directly to your doorstep without additional fees.

Are the products authentic?
Yes, all products are 100% authentic and sourced directly from verified wholesalers and manufacturers.